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PRICING

One pricing model across clinic, dental, pharmacy, and hospitality. Pick your tier by your operation's size — the platform adapts to how your team actually works.

Starter

A solo doctor or single outlet just trying us out.

Rp 350.000 starting from / month
Start for free
Includes
  • Full EMR & patient records
  • BPJS pre-validation
  • Mixed-payer billing
  • 1 location · up to 3 doctors / outlets
Most popular

Growth

Multi-doctor or multi-outlet, growing fast.

Rp 1.500.000 starting from / month
Start for free
Includes
  • Everything in Starter
  • Multi-doctor / multi-room scheduling
  • Lab, imaging, distributor integrations
  • Per-doctor / per-outlet performance reports
  • 1 location · up to 12 doctors / outlets

Network

Multi-branch groups operating across cities.

Rp 5.000.000 starting from / month
Start for free
Includes
  • Everything in Growth
  • Multi-branch dashboards & central reporting
  • Cross-branch patient and stock sync
  • Custom workflow tuning
  • Up to 8 branches / locations

Enterprise

Hospital networks and custom contracts.

Talk to sales custom quote
Talk to sales
Includes
  • Everything in Network
  • Unlimited branches and locations
  • Custom integrations & SLAs
  • Dedicated customer success manager
  • On-site onboarding available

All prices in IDR. Final pricing is tuned to your doctor / outlet count, daily volume, and integrations — quoted within 24 hours of an intro call.

Included in every tier.

No upsell required. Whether you start at Rp 350.000 or Rp 5.000.000 a month, the platform's regulatory plumbing, hosting, support, and onboarding come the same way.

  • 30-day free trial, no credit card
  • SATUSEHAT EMR sync
  • BPJS Kesehatan integration
  • Cloud-hosted in Indonesia
  • 24/7 Indonesian-language support
  • Free onboarding & team training
  • Daily backups · per-record audit trail
  • Works on every device, every screen

The platform that adapts to how your clinic works.

Some clinics have doctors handle their own invoices. Others have a billing admin. Some run triage on a tablet, others at the desk. We don't ask you to change — we configure the system to match.

What's included In-house build Generic SaaS Digital360
Time to launch 6–12 months Same week Same afternoon to 2 weeks
Cost to start Rp 200jt+ upfront Subscription only Rp 350K / month, no upfront
Adapts to your workflow Yes — but you build every change No — you adapt to the template Yes — we tune the system to your team's flow
Doctor-managed vs. admin-managed billing Whatever you build Fixed by the vendor Configured to how you actually work today
BPJS / SATUSEHAT compliance Build and maintain yourself Sometimes — depends on vendor Native, kept current as rules change
Maintenance burden Your IT team forever Vendor (you wait for tickets) Vendor with Indonesian-language 24/7 support
3-year total cost (mid-size clinic) Rp 1M+ (build, hosting, IT, maintenance) Rp 50jt–80jt (subscription) Rp 50jt–80jt — adapted to you

TRUSTED BY HEALTHCARE PARTNERS ACROSS INDONESIA

PRICING FAQ

The questions every partner asks first.

How is your pricing actually calculated?

Each tier has a clear starting price. From there we tune to your real shape — number of doctors or outlets, daily volume, branches, integrations. We send a precise quote within 24 hours of an intro call. No surprise line items, ever.

Why scale-based instead of per-product pricing?

Because what actually drives the cost is your operation size — not whether you're dental, clinic, pharmacy, or hospital. The same Growth tier covers a 5-doctor dental practice or a 5-outlet pharmacy, with different feature sets activated underneath.

What does "adapts to your workflow" actually mean?

Some clinics have doctors handle their own invoices. Others have a billing admin do it. Some run triage on a tablet, others at the desk. We don't make you change your team's flow — we configure the system to match it during onboarding. That's the sweet spot between rigid SaaS and expensive in-house build.

Is there really a free 30-day trial?

Yes, full feature access, no credit card collected. If it's not a fit, you walk away with no commitment. Most partners decide within the first 10 days whether it's working.

Can I switch tiers later?

Anytime. Upgrades take effect the same day. Downgrades take effect at the next billing cycle so you don't lose paid time. We don't penalize moving up or down.

What if I'm somewhere between tiers?

That's normal — most partners start between Starter and Growth, or between Growth and Network. Tell us your shape on the intro call and we'll quote you exactly where you sit, not the next tier up.

Digital360 The platform that adapts. Not the team that has to.